Crabapple Family Medicine, P.C.
MON - FRI 8:00 AM - 4:30 PM
SAT & SUN - Closed
After hours calls: Will be handled through our answering service by dialing the regular office number. This number should be used to reach the physician for immediate EMERGENCY medical situations. All other calls should be handled during regular business hours.
Telephone calls: All patients are encouraged to call with any questions they may have. Our office staff has been trained to answer many of your questions. When necessary, Dr. Devaraju will either speak with you directly or get back to you via the nurse or office staff as soon as possible. When the doctor is in with patients she is unable to take phone calls, so you will need to leave a message. When leaving a message, please speak slowly and clearly and be sure to spell your first and last name and leave your date of birth so we may locate your chart.
Prescription renewals: All prescriptions and authorizations for renewals should be requested during normal office hours only. We will try to get to all prescriptions requests completed within the 24 hours. However any request after 3:00pm may be answered on the next business day. Please give us until the end of business day (after 5pm) to call in to your pharmacy. We try to answer calls between patients. However these calls may be addressed after clinic hours. In addition, please contact your pharmacy before calling us in order check if it has already been called in.
Lab results: Instructions in how to use our patient portal will be explained during your visit.